{"id":34848,"date":"2022-06-13T18:04:16","date_gmt":"2022-06-13T16:04:16","guid":{"rendered":"https:\/\/veneilytarvikekauppa.promarinetrade.fi\/privacy-policy\/"},"modified":"2025-11-26T10:10:46","modified_gmt":"2025-11-26T08:10:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/veneilytarvikekauppa.fi\/en\/asiakaspalvelu\/privacy-policy\/","title":{"rendered":"Privacy policy:"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_2139626463\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<h1>Privacy policy<\/h1>\n<p><strong>Veneilytarvikekauppa.fi<\/strong><br><strong>Last updated: 11.2025<\/strong><\/p>\n<p>In this Privacy Policy, we describe how Pro <strong>Marine Trade O\u00dc (&#8220;we<\/strong> &#8220;, &#8220;the online store&#8221;) processes personal data when you use the online store Veneilytarvikekauppa.fi. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable legislation. <\/p>\n<hr>\n<h2>1. The controller<\/h2>\n<p><strong>PRO MARINE TRADE O\u00dc<\/strong><br>P\u00e4rnu maantee 160G,<br>11317 Tallinn, Estonia<br>Reg. No.: 10954172<br>VAT No.: EE100847354<br><a href=\"mailto:promarine@promarine.ee\">E-mail:<\/a> info@promarine.ee \/ promarine@promarine.ee<\/p>\n<p>Customer service (Veneilytarvikekauppa.fi):<br><strong><a href=\"mailto:asiakaspalvelu@veneilytarvikekauppa.fi\">asiakaspalvelu@veneilytarvikekauppa.fi<\/a><\/strong><br><strong>+358 46 5663293<\/strong><\/p>\n<hr>\n<h2>2. What information we collect<\/h2>\n<p>We collect the following personal data depending on the purpose of our service:<\/p>\n<h3>2.1 Order information<\/h3>\n<ul>\n<li>\n<p>Name<\/p>\n<\/li>\n<li>\n<p>Address<\/p>\n<\/li>\n<li>\n<p>E-mail address<\/p>\n<\/li>\n<li>\n<p>Phone number<\/p>\n<\/li>\n<li>\n<p>Products ordered<\/p>\n<\/li>\n<li>\n<p>Delivery method and address<\/p>\n<\/li>\n<li>\n<p>Payment method and technical details of the transaction<\/p>\n<\/li>\n<\/ul>\n<h3>2.2 Customer service information<\/h3>\n<ul>\n<li>\n<p>Messages and contacts<\/p>\n<\/li>\n<li>\n<p>Guarantee and return information<\/p>\n<\/li>\n<li>\n<p>Documents and annexes to be provided by the customer<\/p>\n<\/li>\n<\/ul>\n<h3>2.3 Technical data<\/h3>\n<ul>\n<li>\n<p>IP address<\/p>\n<\/li>\n<li>\n<p>Device information (browser, operating system)<\/p>\n<\/li>\n<li>\n<p>Site logs (e.g. shopping cart, page navigation)<\/p>\n<\/li>\n<\/ul>\n<h3>2.4 Marketing<\/h3>\n<ul>\n<li>\n<p>Newsletter subscription details (optional only)<\/p>\n<\/li>\n<li>\n<p>Marketing choices based on customer consent<\/p>\n<\/li>\n<\/ul>\n<hr>\n<h2>3. For what purposes the data are used<\/h2>\n<p>We use personal data for the following purposes:<\/p>\n<h3>3.1 Order processing and delivery<\/h3>\n<ul>\n<li>\n<p>Receipt and delivery of orders<\/p>\n<\/li>\n<li>\n<p>Processing of payments<\/p>\n<\/li>\n<li>\n<p>Informing the customer about the progress of the order<\/p>\n<\/li>\n<\/ul>\n<h3>3.2 Customer service<\/h3>\n<ul>\n<li>\n<p>Handling returns, warranty handling and complaints<\/p>\n<\/li>\n<li>\n<p>Responding to customer surveys<\/p>\n<\/li>\n<\/ul>\n<h3>3.3 Marketing<\/h3>\n<ul>\n<li>\n<p>Newsletters and campaign messages (only with consent)<\/p>\n<\/li>\n<li>\n<p>Site analytics and service development<\/p>\n<\/li>\n<\/ul>\n<h3>3.4 Legal obligations<\/h3>\n<ul>\n<li>\n<p>Accounting<\/p>\n<\/li>\n<li>\n<p>Obligations relating to consumer protection<\/p>\n<\/li>\n<li>\n<p>Complying with requests from the authorities<\/p>\n<\/li>\n<\/ul>\n<hr>\n<h2>4. Payment service providers and third parties<\/h2>\n<p>We use the following service providers to process payments:<\/p>\n<ul>\n<li>\n<p><strong>Klarna<\/strong><\/p>\n<\/li>\n<li>\n<p><strong>Montonio<\/strong><\/p>\n<\/li>\n<li>\n<p>Other online banking and card services that appear at checkout<\/p>\n<\/li>\n<\/ul>\n<p>These service providers act as separate controllers for payment-related data. Payment information is not stored in our systems. <\/p>\n<p>Information related to deliveries and logistics is shared with carriers (e.g. Postal Service, Freight Forwarding or other transport services displayed at the checkout).<\/p>\n<hr>\n<h2>5. Cookies<\/h2>\n<p>We use cookies to improve the user experience and analyse the use of the website.<\/p>\n<p>Cookies are used for example to:<\/p>\n<ul>\n<li>\n<p>shopping cart functionality<\/p>\n<\/li>\n<li>\n<p>for logging in<\/p>\n<\/li>\n<li>\n<p>site analytics (e.g. Google Analytics)<\/p>\n<\/li>\n<\/ul>\n<p>You can choose to block the use of cookies in your browser settings, but this may limit the functionality of your online shop.<\/p>\n<hr>\n<h2>6. Data retention period<\/h2>\n<p>We will only keep personal data for as long as necessary:<\/p>\n<table>\n<thead>\n<tr>\n<th>Data type<\/th>\n<th>Retention period<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Ordering information<\/td>\n<td>7 years (Accounting Act)<\/td>\n<\/tr>\n<tr>\n<td>Payment details<\/td>\n<td>According to the terms and conditions of the payment service provider<\/td>\n<\/tr>\n<tr>\n<td>Customer service messages<\/td>\n<td>2 years<\/td>\n<\/tr>\n<tr>\n<td>Newsletter subscriber information<\/td>\n<td>Until the customer withdraws consent<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<h2>7. Data protection<\/h2>\n<p>We use technical and organisational security measures to protect personal data:<\/p>\n<ul>\n<li>\n<p>SSL security (HTTPS)<\/p>\n<\/li>\n<li>\n<p>Access management and access restrictions<\/p>\n<\/li>\n<li>\n<p>Protected servers and backups<\/p>\n<\/li>\n<li>\n<p>Reliable service providers (payment and logistics services)<\/p>\n<\/li>\n<\/ul>\n<hr>\n<h2>8. Transfer of data outside the EU<\/h2>\n<p>As a general rule, personal data is not transferred outside the EU or EEA.<\/p>\n<p>If the service provider (e.g. analytics tool) is located outside the EU\/EEA, we will ensure data security in accordance with GDPR (e.g. EU model contract clauses).<\/p>\n<hr>\n<h2>9. Customer rights<\/h2>\n<p>EU citizens have the following rights in relation to personal data:<\/p>\n<ul>\n<li>\n<p><strong>The right to inspect your personal<\/strong> data<\/p>\n<\/li>\n<li>\n<p><strong>Right to rectify inaccurate<\/strong> information<\/p>\n<\/li>\n<li>\n<p><strong>Right to request deletion (<\/strong> under certain conditions)<\/p>\n<\/li>\n<li>\n<p><strong>Right to restrict processing<\/strong><\/p>\n<\/li>\n<li>\n<p><strong>The right to transfer data from one system to another<\/strong><\/p>\n<\/li>\n<li>\n<p><strong>The right to object to marketing<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>Requests to exercise rights can be sent to:<br><strong><a href=\"mailto:asiakaspalvelu@veneilytarvikekauppa.fi\">asiakaspalvelu@veneilytarvikekauppa.fi<\/a><\/strong><\/p>\n<hr>\n<h2>10. Minors<\/h2>\n<p>The online store does not sell products to persons under the age of 18 without the consent of a guardian.<\/p>\n<hr>\n<h2>11. Changes to the Privacy Policy<\/h2>\n<p>We reserve the right to update this Privacy Policy. The new version will be published on this page and will be effective immediately. <\/p>\n<hr>\n<h2>12. Contact details for data protection matters<\/h2>\n<p>If you have any questions about the processing of your personal data, you can contact:<\/p>\n<p><strong>Email:<\/strong><strong>asiakaspalvelu@veneilytarvikekauppa<\/strong>.fi<br> Phone: +358 46 5663293<\/p>\n<p>You can also contact the supervisory authority (the Office of the Data Protection Ombudsman in Finland) if you believe that your personal data has been unlawfully processed.<\/p>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2139626463 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":34784,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"","description":"In this Privacy Policy, we explain how Veneilytarvikekauppa.fi processes personal data when you use the Veneilytarvikekauppa.fi online shop. 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