Terms & Conditions
Last updated: 11.2026
Welcome to Veneilytarvikekauppa.fi – an online store providing marine equipment and accessories primarily for customers in Finland. The e‑shop is operated by Pro Marine Trade OÜ. By using this website and placing an order, you agree to the following Terms and Conditions.
1. General Information
The online store Veneilytarvikekauppa.fi is owned and operated by:
PRO MARINE TRADE OÜ
Pärnu maantee 160G,
11317 Tallinn, Estonia
Reg. No.: 10954172
VAT No.: EE100847354
E-mail: promarine@promarine.ee / info@promarine.ee
Customer service for Veneilytarvikekauppa.fi:
E-mail: asiakaspalvelu@veneilytarvikekauppa.fi
Phone: +358 46 5663293
These Terms and Conditions apply to all purchases made through this online store.
2. Products & Availability
We offer marine equipment and accessories for recreational boats. Product descriptions, specifications, and availability are provided on the product pages. All product images are illustrative and may differ slightly from the delivered item.
We aim to keep our stock information up to date, but availability cannot be guaranteed. If a product becomes unavailable after ordering, we will contact you immediately to offer an alternative or a refund.
3. Prices & Taxes
All prices on the website are shown in euros (EUR) and include VAT when applicable. Shipping costs are calculated at checkout based on the delivery address and chosen shipping method.
Prices may change without prior notice. The price applicable to an order is the price displayed at checkout at the time of purchase.
4. Ordering Process
To place an order:
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Select products and add them to the shopping cart.
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Proceed to checkout and fill in the required contact and shipping information.
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Choose the preferred payment method.
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Confirm the order.
After placing an order, you will receive an order confirmation by e-mail. If you do not receive the confirmation, please contact our customer service.
Pro Marine Trade OÜ reserves the right to cancel an order for justified reasons (e.g., incorrect pricing, unavailable stock, suspected fraud).
5. Payment Methods
We support commonly used payment options in Finland, including online bank payments, card payments, Klarna, and Montonio. All payments are processed securely through trusted third-party payment service providers.
Klarna
When choosing Klarna, you can pay using methods offered by Klarna, such as Pay Now, Pay Later, or installment plans. Klarna’s own terms and conditions apply to these payment options.
Payment gateway failures:
In the event that a payment attempt through Klarna fails, is not completed, or is otherwise not captured correctly due to technical issues, Pro Marine Trade OÜ reserves the right to resend a corrected invoice within up to 12 months after delivery. This ensures accurate payment processing for both parties.
Montonio
Montonio enables secure bank payments and financing options. All transactions are handled by Montonio according to their terms.
Payment gateway failures:
If Montonio encounters a technical error resulting in an incomplete or unregistered payment, we may reissue or resend an invoice for the order within up to 12 months after the goods have been delivered.
General payment notice
The customer is responsible for ensuring that the payment is completed successfully. If the payment service provider does not forward the payment due to a system error, the merchant may contact the customer to arrange a new payment.
6. Shipping & Delivery
We deliver to Finland and other EU countries unless otherwise stated.
Delivery times
Estimated delivery times are shown during checkout. Delivery times may vary depending on product availability, carrier workload, or seasonal factors.
Delivery methods
Delivery options include parcel services, pickup points, courier services, or other options available at checkout.
Shipping fees
Shipping costs vary depending on the chosen delivery method, parcel size, and destination.
7. Right of Withdrawal & Returns
Consumers in the EU have the right to withdraw from a purchase made in an online store within 14 days of receiving the goods.
To exercise your right of withdrawal, you must notify us via e-mail before returning the products.
Return Conditions
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Products must be unused and in original packaging.
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The customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
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Refunds are issued after receiving and inspecting the returned items.
Non-returnable items
Items that are custom-made, cut-to-length, or otherwise personalized cannot be returned unless defective.
8. Warranty & Liability
Products may include a manufacturer warranty, which varies depending on the item. Warranty information is provided on the product page or in the documentation included with the product.
If you receive a defective or damaged item, contact customer service immediately. We will repair, replace, or refund the item according to applicable consumer protection laws.
Pro Marine Trade OÜ is not liable for:
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indirect or consequential damages,
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damages caused by improper installation or use,
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delays caused by third-party logistics providers or force majeure events.
9. Privacy & Data Protection
We process personal data according to applicable EU and Estonian data protection laws. Data is collected for order processing, customer service, and improving the user experience.
For more information, please see our Privacy Policy.
10. Intellectual Property
All content on the website, including text, images, logos, and graphics, is protected by copyright and belongs to Pro Marine Trade OÜ or its partners. Unauthorized use is prohibited.
11. Governing Law & Dispute Resolution
These Terms and Conditions are governed by the laws of Estonia. In case of disputes, the parties aim to resolve matters through negotiation. If no agreement is reached, disputes will be settled in the Harju County Court (Estonia), unless mandatory consumer protection laws provide otherwise.
Finnish consumers may also contact Kuluttajariitalautakunta (Consumer Disputes Board) for independent dispute resolution.
12. Amendments to Terms
We reserve the right to update these Terms and Conditions at any time. The updated version is published on this page, and the changes apply from the date of publication.
If you have any questions, please contact our customer service at asiakaspalvelu@veneilytarvikekauppa.fi or +358 46 5663293.
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